This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our website and booking platform, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Company (referred to as "the Company", "We", "Us", or "Our" in this Policy) refers to BayanTravels.

Cookies are small files placed on your device to store browsing activity.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the BayanTravels website and booking platform.

Device means any device such as a computer, smartphone, or tablet that can access our Service.

Service Provider means any third party that processes data on behalf of BayanTravels.

Usage Data refers to data collected automatically, such as IP address, browser type, time spent on pages, and other analytics.

Types of Data Collected

We may collect personal information such as your name, email, phone number, payment details, booking information, and any other details required to fulfill travel services.

We also collect usage data automatically through cookies, analytics, and tracking technologies to improve our platform.

Use of Your Personal Data

BayanTravels may use your personal data for the following purposes:

• To provide and manage your bookings and services.
• To manage your account and user profile.
• To process payments and confirmations.
• To contact you via email, SMS, or notifications for updates and offers.
• To provide customer support and respond to your inquiries.
• To send promotional content, unless you opt out.
• For analytics, improvements, and service enhancements.
• To comply with legal obligations and prevent fraud.

Sharing of Data

We may share your information with:

• Service providers such as airlines, hotels, transport companies, or insurance partners to fulfill bookings.
• Third-party payment processors to complete transactions securely.
• Business partners for promotional offers (with your consent).
• Law enforcement or regulators when required by law.

Retention of Data

We retain your data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Tracking

We use cookies and tracking technologies (such as web beacons and pixels) to analyze site performance, store preferences, and improve your experience. You may disable cookies in your browser settings, but some features may not work properly.

Transfer of Data

Your information may be transferred and stored outside your country of residence. We ensure adequate safeguards are in place to protect your data.

Your Privacy Rights

• Access, update, or delete your personal data.
• Withdraw consent for marketing communications.
• Restrict or object to certain data processing.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at support@bayantravels.com.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us for immediate removal.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content, privacy policies, or practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after updates means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@bayantravels.com